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Many email programs & Internet Service providers now utilize "filters" or most commonly known as "Spam Filters" to block an email if it comes from what is called and "Unknown Sender". An unknown sender is anyone who has not been added by the recipient to their safe list. Basically, in order to make sure you continue to receive emails from a specific person and they do not get sent to your junk mail folder, you need to add the sender to your safe list.

We have put together some quick and easy instructions to show you how to add someone to your safe list. If your email client or ISP is not listed here, please contact them directly for instructions.

To make sure that email from a specific person is sent to your Inbox instead of your junkmail folder, you need to add their email to your "People I Know" list.

Below is the "how to" guide to configure your personal email accounts so that you can receive emails from Lafayette Athletics.


AOL Version 9.0

Open the any email the person you want to add sent to you
Click on the "Add Address button". This is on the right-hand side. Once you click it, the person will automatically be added to your People I Know" list.

For AOL 7.0

  1. Go to Keyword Mail Controls
  2. Select the screen name to which the email is sent
  3. Now choose 'Customize Mail Controls' For This Screen Name
  4. For AOL 7.0, include in the section, "exclusion and inclusion parameters", the domains from which the email is sent.

For AOL 8.0
  1. For AOL 8.0, choose "Allow mail from AOL Members and addresses listed"
  2. Type in the address
  3. Click Add.
  4. Choose "Ok" displayed at the bottom.


Yahoo

Yahoo mail uses combination of bulk mail folders and filters. If you are not receiving email from a specific person, check your ?Bulk Mail,? locate the filtered email, and choose "this is not Spam," next to the " From" field.

Or to create filter for your email:
  1. In Yahoo mail, click the "Mail Options" link on the top-right navigation bar, and then choose "Filters" located on the left side of the page, under the Spam column.
  2. To create a new filter, click the "Add Filter" link on the Filters page.
  3. Choose the field you want to match in the incoming message. For example, select the one of the following headers: From, To/Cc, Subject, or Body to match.
  4. Choose the criterion by which you want a match to be made. For example: contains, ends with.
  5. Enter the text string to compare. For example: @friendsemail.com
  6. Choose the destination folder to which you would like the message delivered. Note you can create a folder by selecting [new folder].
  7. If you have more than one filter, you'll also see "up" and "down" arrrows to the right of the filter list. Use these buttons to select the placement of your new filter within your existing sequence of filters. Filter order is important because Filter 1 will be the first filter applied to an incoming message, Filter 2 will be the next, and so on until a match is made or all filters are passed. If no filters match an incoming message, it will be delivered to your inbox.
  8. Be sure to click the "Add Filter" button to put your new filter into effect, after you've selected a folder in which to file the e-mail.
Online Help for Yahoo Mail:
http://help.yahoo.com/help/mail/manage/manage-06.html
http://help.yahoo.com/help/us/mail/index.html


Outlook 2003-2010

Setting Junk E-Mail Filters in Outlook 2003-2010

Complete the following steps depending on whether you have an e-mail message from the sender you want to add or you know their e-mail address.

Note: Outlook 2003 and 2007 users can use either method below, but Outlook 2010 does not have the ability to use the first option. In Outlook 2010, you must manually add senders to the safe sender list as described in the second bullet.

  1. In the left menu column, click the Mail button.
  2. In the left pane, navigate to and select the Inbox folder.
  3. Right-click on the message of the sender you want to whitelist.
  4. From the drop-down list, select Junk E-mail.
  5. Select Add Sender to Safe Senders List.
  6. Click OK.

If you don't have an e-mail message from the sender but know their e-mail address: Navigate to the options.

In 2003/2007:

  1. From the Tools drop-down list, select Options.
  2. Click the Junk E-mail button.
  3. Click OK.

In 2010:
  1. Select the Home tab.
  2. In the Delete group, click the Junk button.
  3. From the drop-down list, select Junk E-mail Options.
  4. Select the Safe Senders tab.
  5. For each sender you want to whitelist:
  6. Click the Add... button.
  7. In the Enter an e-mail address or Internet domain name to be added to the list. text box, type the e-mail address of the person you want to whitelist.
  8. Click OK.
  9. If not already checked, place a check in the Also trust e-mail from my Contacts check box.
  10. Click OK.

Outlook 2003 Online Help:
http://www.microsoft.com/office/editions/prodinfo/junkmail.mspx

Outlook 2010 Online Help:
http://office.microsoft.com/en-us/support/?CTT=97


Hotmail

To ensure that email you want to receive is not sent to your Hotmail Junk E-Mail folder, you can add the email address or domain (A domain is the portion of the e-mail address that comes after @ -- e.g. @ .hotmail.com) to your Hotmail Safe List.

  1. Go to the Options page. (upper right of screen)
  2. On the left side of the page, click Mail, and then click Junk E-Mail Protection.
  3. Click on Safe List.
  4. Type an address or domain (a domain is the part of an e-mail address that follows the @ sign) from which you always want to receive messages, and then click Add.
  5. Click OK.


Earthlink

If you are not receiving email at Earthlink, there are two actions you can take:
  1. Check "Suspect Email" folder
  2. Add sending domain to your address book

With Earthlink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the domain is not in your address book.

Suspect Email Folder While in the "Suspect Email" folder, if you see a message from the a person you want to receive email from, select the "Move to Inbox and Add Contact" option from the pull down menu

This will add the domain to your Address Book for future email delivery assurance

Address Book Inclusion
  1. Go to your Address Book tab in Mail view
  2. Click the ?Add? button to insert a new contact
  3. Fill in the email address of the sender.


MSN Subscribers

MSN 8
  1. Click on 'E-mail settings'.
  2. Click on the 'Junk Mail' link.
  3. Click on 'Safe List'.
  4. Click on 'Add an item to this list'.
  5. Type in or cut and paste the email address you want to add into the the Safe List box and then click 'Add'.
MSN 9
  1. Click on 'Settings: E-mail | Junk e-mail'.
  2. Click on the 'Junk E-mail Guard' link.
  3. Click on 'Safe List'.
  4. Type in or cut and paste the email address you want to add into the the Safe List box and then click 'Add'.


Juno/Netzero

  1. From your mailbox screen click on the 'Address Book' tab.
  2. Next to the 'Lists' tab Click the 'Add new contact' link.
  3. Type in or cut and paste the email address you want to add into the 'Email Address' block, and then click the 'Save' button.


Cloudmark/Spamnet
  1. Select Cloudmark
  2. Select Options from the Cloudmark SpamNet toolbar in Outlook.
  3. Click Advanced.
  4. Go to the Whitelist tab.
  5. Click the Add button.
  6. Type: the email address you want to add to a safelist
  7. Click OK.
  8. Click OK.
  9. Click Yes.
  10. Click OK.


Mailblocks

  1. Click the Addresses tab.
  2. Click New.
  3. Type: the email address you want to add to a safelist
  4. Make sure 'Accept Mail From This Address' is selected under Receiving Options.
  5. Uncheck 'Display in People Picker' under Other options.
  6. Click Submit.
  7. Click OK.


MailWasher

  1. Click Friends from the toolbar.
  2. Click Add.
  3. Type: the email address you want to add to a safelist Click OK.


MailWasher

  1. Click Tools, then Blacklist & Friends.
  2. Click Add... on the right, the Friends list side.
  3. Make sure Plain email address is selected.
  4. Type: the email address you want to add to a safelist
  5. Click OK.
  6. Click OK.


McAffe Spamkiller

  1. Click Friends from the sidebar.
  2. Click Add.
  3. Type: the email address you want to add to a safelist Click OK.


Oddpost

Check your 'Probably Spam' folder. If you see that the email was incorrectly filtered out, select it, and click the 'Move to Inbox and Mark as Not Spam' button.


SpamButcher

  1. Click the Configure button.
  2. Go to the Known Senders tab.
  3. Click Add under 'Known Good Senders and Recipients'.
  4. Type: the email address you want to add to a safelist
  5. Click OK.
  6. Click OK.


Spameater Pro

  1. Click Filters from the sidebar.
  2. Click the Approved Senders tab.
  3. Click Add Filter.
  4. Type: the email address you want to add to a safelist under Address.
  5. Choose 'Full Email Address' under Address Type.
  6. Select Email Domain.
  7. Click OK.


Spam Inspector

  1. Select Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu.
  2. Make sure Email is selected under 'Add a New Friend'.
  3. Type: the email address you want to add to a safelist Click the >> button.
  4. Click Close.


Spam Interceptor

  1. Follow the Trusted link under > Authentication Lists.
  2. Enter the email address: the email address you want to add to a safelist Click Add.


SpamPal

  1. Click on the SpamPal system tray icon with the right mouse button.
  2. Click 'Add to Whitelist' from the menu.
  3. Type: the email address you want to add to a safelist Click Add.


Spam Sleuth

  1. Select File, then Configure.
  2. Go to the Friends category. Make sure Active is checked.
  3. Type: the email address you want to add to a safelist on a line by itself in the entry field.
  4. Click OK.


Other Providers

If the email you want to receive is being filtered, try adding the email address directly to your Address Book or Contact list. If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.

 

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